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Effective Date: May 28, 2026

CAMPAIGN, SURVEY, PAYMENT & PRODUCT TERMS

Please read carefully. By completing your survey, submitting payment, or participating in this Campaign, you agree to these Terms.

These Campaign, Survey, Payment and Product Terms (the "Terms") constitute a legally binding agreement between CardMill LLC ("Company") and any individual or entity participating in the Campaign (as defined below) ("Backer").

BY COMPLETING ANY SURVEY, SUBMITTING PAYMENT, OR OTHERWISE PARTICIPATING IN THE CAMPAIGN, BACKER AGREES TO BE BOUND BY THESE TERMS.

1. Definitions.
   For purposes of these Terms:
   "Campaign" means the CardMill crowdfunding campaign conducted via Kickstarter and/or BackerKit.

   "Platform" means Kickstarter, BackerKit, and any related services used in connection with the Campaign.

   "Products" means the CardMill device, accessories, software, web portal, and related items.

   "Survey" means any BackerKit or other survey used to collect Backer selections, shipping information, or payment.
   



2. Nature of Transaction; Crowdfunding Disclosure.
   Backer acknowledges and agrees that:
   
   
   
   • (a) The Campaign is a crowdfunding initiative and does not constitute a retail sale of finished goods;
   
   
   • (b) The Products are first-generation hardware and software under development and are not complete or finalized at the time of pledge or Survey completion; and
   
   
   • (c) Participation in the Campaign involves inherent risks, including but not limited to delays, design changes, manufacturing challenges, and potential non-delivery.
   
   
   
   Company shall use commercially reasonable efforts and act in good faith to develop and deliver the Products; however, no representation or warranty is made regarding delivery, timing, or final outcome.
   


3. Survey Process; Order Finality.
   
   
   
   1. Survey Phases.
      
      
      
      • (a) Phase 1 (Configuration). Backer shall confirm product configurations, selections, add-ons, and pay sales tax.
      
      
      • (b) Phase 2 (Fulfillment). Backer shall provide final shipping information and pay all applicable shipping, taxes, duties, and fees. Any indication of "$0 shipping" or similar during initial checkout does not represent free shipping and is subject to final calculation and payment prior to fulfillment.
      
      
      
      
   
   
   2. Condition to Fulfillment. Company shall have no obligation to fulfill any order unless and until:
      
      
      
      • (a) all required Surveys are completed;
      
      
      • (b) all required information is provided; and
      
      
      • (c) all applicable amounts are paid in full.
      
      
      
      
   
   
   3. Finality of Orders. Backer is solely responsible for reviewing all selections prior to submission. Once any order is either locked, or released for production, such order shall be final, non-cancellable, and non-modifiable.
   
   


4. Development; Manufacturing; Delivery.
   
   
   
   • Estimated Delivery. Any delivery date or timeframe is an estimate only and is not guaranteed.
   
   
   • No Breach for Delay. Backer agrees that delays, changes, or failure to meet estimated timelines shall not give rise to any claim for damages, compensation, cancellation, or refund.
   
   
   • Good Faith Standard. Company shall use commercially reasonable efforts and act in good faith to develop and deliver the Products.
   
   
   • Risk of Non-Completion. Backer acknowledges that:
     
     
     
     • (a) the Campaign may not be completed as planned;
     
     
     • (b) Products may not be delivered; and
     
     
     • (c) funds may have been expended and may not be recoverable.
     
     
     
     Company shall have no obligation to provide refunds except as required by applicable law.
     
   
   


5. Product Changes; Substitution.
   Company reserves the right, in its sole discretion, to: (a) modify design, specifications, components, materials, or features; (b) discontinue or replace components; and (c) substitute products or components of equal or greater value. Backer agrees that such changes shall not give rise to any right of cancellation, refund, or damages. Backer acknowledges that no specific features, functionality, or performance characteristics are guaranteed unless expressly stated in a final written specification at the time of shipment.
   


6. Pricing; Shipping; Taxes; Tariffs
   
   
   
   1. Variable Pricing. Backer acknowledges that shipping, taxes, duties, and tariffs are not fixed at the time of initial Survey and may vary based on: destination; carrier pricing; dimensional weight; fuel surcharges; global logistics conditions; and governmental or regulatory changes.
   
   
   2. Payment Requirement. Backer shall be responsible for all applicable shipping, taxes, tariffs, duties, and fees. Company reserves the right to cancel or withhold fulfillment of any order that remains unpaid or incomplete.
   
   
   3. International Orders. Backer shall be solely responsible for all import duties, VAT, GST, customs charges, brokerage fees, carrier handling fees, tariffs, and similar governmental or carrier-imposed charges unless expressly stated otherwise by Company in writing. Such charges may be collected by carriers or governmental authorities prior to or at delivery. Company shall have no responsibility for customs delays, import holds, seizures, regulatory reviews, carrier delays or additional charges imposed by governmental authorities or carriers. If any shipment is refused, abandoned, returned, undeliverable, rejected by customs or local authorities, or returned due to unpaid fees, taxes, duties, or incomplete information, any refund issued shall exclude all non-recoverable costs incurred by Company, including shipping charges, customs charges, carrier fees, duties, taxes, brokerage charges, return shipping charges, storage fees, and handling costs. International availability remains subject to operational, carrier, regulatory, certification, sanctions, export control, and legal compliance requirements. Company reserves the right to delay, suspend, restrict, or cancel fulfillment to any country or region where fulfillment cannot reasonably be completed or supported. Nothing in these Terms is intended to exclude or limit any mandatory consumer rights that cannot be waived under applicable law.
   
   


7. Payment; No Refunds; Chargebacks
   
   
   
   1. ALL PLEDGES AND PURCHASES ARE FINAL AND NON-REFUNDABLE, EXCEPT AS REQUIRED BY APPLICABLE LAW. Backer acknowledges that funds are used for development, tooling, certification, manufacturing, allocation, logistics preparation and operational expenses and may not be recoverable once committed. Backer further agrees that participation in the Campaign does not create any right to a cancellation or refund except as expressly required under applicable mandatory consumer protection laws. Backer further acknowledges that Products are part of a crowdfunding campaign involving pre-production hardware and software development, and that manufacturing allocations, compliance efforts, and fulfillment planning may begin prior to shipment.
      
   
   
   2. Discretionary Exceptions. Any exception granted by Company shall be in Company’s sole discretion; and non-precedential.
   
   
   3. Chargebacks. Backer shall not initiate chargebacks except in cases of actual fraud. In the event of a chargeback, Company reserves the right to: (i) cancel the applicable order; (ii) suspend or terminate fulfillment; and (iii) recover any associated costs, fees, or losses.
   
   


8. Shipping; Risk of Loss.
   
   
   
   1. Shipping. Backer shall provide accurate shipping information. Company will arrange for shipment of the Products to Backer. Backer will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of Backer’s order.
   
   
   2. Risk of Loss. Except to the extent otherwise required by applicable law, risk of loss and title transfer to Backer upon Company’s transfer of the Products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. Company shall not be responsible for (i) lost, stolen, or delayed shipments; (ii) delivery failures caused by incorrect or incomplete information; or (iii) returned shipments. Reshipment shall be at Backer’s expense.
      
   
   Customs; International Delivery. International shipments may be subject to customs inspections, import reviews, local certification requirements, taxes, duties, brokerage fees, and delivery delays outside of Company’s control. Delivery timelines for international backers are estimates only and may vary materially by jurisdiction, carrier performance, customs processing, local infrastructure, or regulatory review. Company shall not be liable for delays, losses, damage, delivery failures, or additional expenses caused by customs authorities, import restrictions, carrier actions, local regulations, or governmental requirements.
   
   3. 
      
   
   


9. Product Use; Limitations.
   Backer acknowledges that product performance may vary. Backer assumes all risk associated with use of the Products. Company shall not be liable for any damage to cards, collections, or other property, whether arising from proper or improper use, except to the extent required by applicable law.
   


10. Software; Portal; Digital Services.
    
    
    
    1. License. Any software or web portal provided in connection with the Products (the "Portal") is licensed, not sold, on a limited, revocable, non-exclusive, non-transferable basis.
    
    
    2. Availability.Company does not guarantee that the Portal or related cloud-based services will be uninterrupted; error-free; continuously available, or available in all countries or regions. Company may modify, suspend, or discontinue the Portal at any time. Backer acknowledges that functionality, latency, connectivity, performance, and feature availability may vary based on geographic region, internet provider, local infrastructure, third-party services, governmental restrictions, or regulatory limitations.
       
    
    
    3. Beta Features. The Portal may include beta or early-access features subject to change.
    
    
    4. No Dependency. Portal unavailability shall not constitute a defect in any hardware Product.
    
    
    5. International Data Processing. Backer acknowledges and agrees that Company and its service providers may process, transfer, host, and store information in the United States or other jurisdictions that may have different data protection laws than Backer’s jurisdiction of residence. Company may utilize third-party providers for hosting, analytics, communications, customer support, payment processing, fulfillment, and related operational services.

    
    


11. Backer Obligations.
    
    
    
    1. General. Backer shall (a) provide accurate and complete information; (b) complete Surveys in a timely manner; (c) maintain valid contact information; and (d) comply with all applicable laws. Failure to comply may result in delay, cancellation, or forfeiture of fulfillment.
    
    
    2. Goods Not for Resale or Export. You represent and warrant that you are buying products for personal or internal use only and not for unlawful resale, prohibited export, or unauthorized commercial distribution. Backer further represents and warrants that Backer is not located in, organized under the laws of, or ordinarily resident in any jurisdiction subject to applicable trade sanctions or export restrictions and is not identified on any applicable governmental restricted party list.
       
    
    


12. Conduct; Right to Refuse Services.
    Company reserves the right to refuse service, cancel orders, or limit support in cases of (a) fraud; (b) abuse or harassment; (c) bad-faith conduct; or (d) misuse of Platform or payment systems.
    


13. Intellectual Property.
    All rights in the Products, Portal, and related materials are owned exclusively by Company. Backer shall not copy, reproduce, or distribute; reverse engineer; or use for competitive purposes.
    


14. Disclaimer of Warranties.
    
    
    
    1. Disclaimer. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND EXCEPT FOR ANY NON-WAIVABLE STATUTORY RIGHTS OR CONSUMER GUARANTEES: THE PRODUCTS AND PORTAL ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Company may provide a limited warranty at or prior to shipment; absent such express warranty, no warranty shall apply.
       
    
    
    2. 
       Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, statutory rights, or remedies that cannot lawfully be excluded or limited under applicable law.
    3. Platform Disclaimer. The Campaign is conducted through third-party Platforms. Backer acknowledges and agrees that: (a) The Platforms are independent third parties and are not agents, partners, or representatives of Company; (b) the Platforms have no responsibility or liability for: (i) the development, manufacture, or delivery of the Products; (ii) refunds, cancellations, or chargebacks; or (iii) the performance of Company under these Terms; and (c) all obligations relating to the Campaign, Products, and these Terms are solely between Backer and Company. Backer further agrees that any claims arising out of or relating to the Campaign or Products shall be brought solely against Company and not against any Platform.
    
    


15. Limitation of Liability.
    
    
    
    1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, INCLUDING WITHOUT LIMITATION PRODUCT CHANGES, SHIPPING ISSUES, OR THIRD-PARTY FAILURES REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE; (B) WHETHER OR NOT COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. Nothing in this Section shall exclude or limit liability to the extent such exclusion or limitation is prohibited by applicable law, including applicable consumer protection laws.
       
    
    
    2. COMPANY’S SOLE AND ENTIRE MAXIMUM LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY BACKER TO COMPANY FOR THE PRODUCTS ORDERED.
    
    
    3. The limitation of liability set forth herein shall: (i) only apply to the extent permitted by law and (ii) not apply to (A) liability resulting from our gross negligence or willful misconduct and (B) death or bodily injury resulting from our acts or omissions.
    
    


16. Indemnification.
    Backer shall indemnify, defend, and hold harmless Company and its affiliates from and against any claims arising out of: (i) Backer’s breach of these Terms; (ii) Backer’s misuse of the Products; or (iii) Backer’s violation of applicable law.
    


17. F Force Majeure; Regulatory Compliance Matters.
    Force Majeure. Company will not be liable or responsible to Backer, nor be deemed to have defaulted or breached these Terms, for any failure or delay in Company’s performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond Company’s reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
    


18. Regulatory and Compliance Matters. Company’s performance may be affected by certification requirements, testing delays, customs requirements, import restrictions, export controls, product compliance obligations, regulatory reviews, labeling requirements, or other governmental actions in various jurisdictions. Company shall not be liable for delays, modifications, suspension, or cancellation resulting from such requirements or related compliance efforts.
    


19. Governing Law and Jurisdiction.
    All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Illinois without giving effect to any choice or conflict of law provision or rule (whether of the State of Illinois or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Illinois. Any action to enforce an arbitration award or for matters not subject to arbitration shall be brought exclusively in the state or federal courts located in Cook County, Illinois, and the parties hereby consent to the personal jurisdiction of such courts.
    


20. Dispute Resolution.
    
    
    
    1. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND COMPANY AGREE TO RESOLVE ANY DISPUTE EXCLUSIVELY THROUGH BINDING ARBITRATION AND WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION.
       
    
    
    2. Any claim, dispute, or controversy arising out of or relating to these Terms, the Campaign, or any Products (whether in contract, tort, statute, or otherwise) shall be resolved exclusively and finally by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The Federal Arbitration Act shall govern this provision. The arbitrator shall have exclusive authority to determine the scope, enforceability, and arbitrability of this provision and may award any relief available in a court of law or equity. The arbitration shall be conducted on an individual basis only, and the arbitrator may not consolidate claims or preside over any class or representative proceeding. Judgment on any award may be entered in any court of competent jurisdiction. The arbitration shall be conducted in Cook County, Illinois. Notwithstanding the foregoing, certain international consumers may possess rights under applicable local consumer protection laws to bring claims in local courts or to otherwise avoid mandatory arbitration provisions, and nothing in these Terms is intended to limit such non-waivable rights.
       
    
    
    3. Notwithstanding the foregoing, either party may bring an individual claim in small claims court.
    
    


21. General.
    Backer will not assign any of Backer’s rights or delegate any of Backer’s obligations under these Terms without Company’s prior written consent. Any purported assignment or delegation in violation is null and void. If any provision or term of these Terms shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them. Company may modify these Terms at any time and such modifications will be communicated via Kickstarter updates or via BackerKit communications. Continued participation constitutes acceptance of such modifications. These Terms constitute the entire agreement between Company and Backer with respect to the Campaign and supersede all prior communications. Nothing in these Terms shall exclude, restrict, or modify any rights or remedies that cannot lawfully be excluded, restricted, or modified under applicable consumer protection laws, including applicable laws in the European Union, United Kingdom, Canada, Australia, or similar jurisdictions.



22. Acceptance.
    By completing any Survey or submitting payment, Backer acknowledges and agrees to these Terms.
    


23. Contact
    For questions, please contact: [email protected]